FAQs

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Is LED display energy-efficient

It is a common knowledge that reducing the brightness of a mobile phone can save power. However, many people are not aware that LED displays are already capable of achieving dynamic energy efficiency. With high refresh rate chips for dynamic energy efficiency, LED displays can adjust their power consumption based on brightness. Furthermore, they can even optimize power consumption by adjusting it according to the intensity of displayed text or the brightness level of different colors. This enables LED displays to achieve true dynamic energy efficiency.

How to install and maintain an LED display?
We will provide special installation guidelines, as well as video tutorials, which are very easy to follow.
Is LED display compatible with different media formats?
The compatibility of LED displays with different media formats primarily depends on the control software of the LED display. Generally, LED displays support various media formats, including:
Text files
Word files
All image files (BMP/JPG/GIF/PCX, etc.)
All animation files (MPG/MPEG/MPV/MPA/AVI/VCD/SWF/RM/RA/RMJ/ASF, etc.)
Is LED display cost effective compared to other display technologies?
Using high quality tube core to make LED display, it has the advantages of large viewing angle, uniform color and not easy to die, low failure rate, easy maintenance, etc.
Easy to maintain and other advantages. Standard products, streamlined production, international quality, ultra-low price.
Performance advantages: good uniformity, high degree of consistency, large viewing angle, single color single light maintenance can be achieved.
Can LED displays be remotely controlled?
By setting the controller to synchronous playback mode and connecting the computer remotely, it is possible to achieve remote control of the display.
If an LED display is damaged, can it be repaired?
LED Display are designed with modular components. LED displays consist of modules, receiving cards, and power supplies. If a specific part is damaged, it can be replaced accordingly. Maintenance is also relatively simple and convenient.
Does operating an LED display have specific power requirements?
Based on different regions, the specifications of power supply vary, such as 220V or 110V.v
Are there any maintenance requirements to keep the LED display in optimal condition?
The lifespan and stability of LED large screens are closely related to the operating temperature. If the actual operating temperature exceeds the specified range, it not only shortens the lifespan but also causes severe damage to the product itself. Additionally, the danger of dust should not be overlooked. Excessive dust can reduce the thermal stability of the LED screen and, in severe cases, even cause combustion. Dust can also absorb moisture and lead to corrosion of electronic circuits, resulting in difficult-to-investigate short circuit issues. Therefore, it is important to maintain a clean working environment.
What is the scanning method for LED displays?
The scanning method refers to the ratio of the number of simultaneously illuminated rows to the total number of rows within a certain display area.
For indoor monochrome or dual-color displays, the typical scanning method is 1/16. For indoor full-color displays, the typical scanning method is 1/8.
For outdoor monochrome or dual-color displays, the typical scanning method is 1/4. For outdoor full-color displays, the typical scanning method is static scanning.

To determine the scanning method based on the number of ICs in a single module, if a static driving IC controls 16 points and a single module has 32*16 points with only 8 ICs, the calculation would be 32*16/16/8=4, which corresponds to a 1/4 scanning method.

What is grayscale level?
Grayscale level refers to the number of color shades between the darkest and brightest colors, measured in computer terminology as bits. For example, in familiar black and white images, the grayscale level is 1 bit. Therefore, the higher the grayscale level, the more colors can be displayed, resulting in a more nuanced image.
What is high refresh rate?
A high refresh rate refers to a refresh rate of 3840Hz or above, commonly seen in full-color screens.
What is low refresh rate?

Low refresh rate, also known as regular refresh rate, is typically measured in values such as 480Hz, 690Hz, 1920Hz, etc. A refresh rate of 480Hz is often found in outdoor monochrome screens. Currently, for most indoor screens, the refresh rate of full-color LED screens is generally in the regular refresh rate range, typically around 1920Hz.

What is the difference between high refresh rate and low refresh rate?
The most direct difference is the number of times an image is repeated within a unit of time. A higher refresh rate results in a more detailed, smooth, and visually pleasing image display, without causing visual fatigue and with a stronger sense of experience.

Apart from this surface-level difference, the most noticeable distinction is when capturing footage with a smartphone. Regular refresh rate displays may exhibit a visual artifact known as “moire” or “water ripples,” while high refresh rate displays do not. In situations where advertising is the main focus, it is recommended to use high refresh rate LED screens.

What is front maintenance and rear maintenance?
As the name suggests, front maintenance refers to the ability to detach and maintain the modules from the front side. This means that the modules can be easily accessed and serviced from the front of the display.

On the other hand, rear maintenance refers to the process of detaching and maintaining the modules from the rear side of the display. This involves accessing and servicing the modules by removing them from the back of the display cabinet.

Warranty

What is the warranty coverage for LED display products?

We provide an extended warranty period of two years, which is longer than what is typically offered by other LED display suppliers.

What should I do if the LED display fails during the warranty period?
If an LED display malfunctions during the warranty period, we will provide you with a warranty solution. We will assist you in determining whether the issue was caused by operational errors and help you quickly identify the root cause of the problem and timely solution.

Payment

Do you accept Paypal ?
Sorry, we don’t have Paypal. However, We can accept bank transfer and Alibaba Trade Assurance. You can contact us for further information.
Can I pay by credit card ?
Yes, We supports credit card payments.

Warehouse

Do you have overseas warehouses?
Yes, we have overseas warehouses located in Los Angeles, USA, and Belgium in Europe. If you wish to arrange for warehouse pickup, please feel free to contact us.
Can I pay by credit card ?
Yes, you are welcome to visit our warehouse and experience our products.